Possible Causes:
- Physical damage.
- Driver issues.
Solutions:
Perform a Hard Reset:
- Disconnect all external devices, perform a hard reset, and test the keyboard.
Update or Reinstall Keyboard Drivers:
- Open Device Manager, expand Keyboards, and update or uninstall/reinstall the driver.
Check Keyboard Layout Settings:
- Ensure the correct input language is selected under Settings > Time & Language > Keyboard.
External Keyboard Test:
- Connect an external keyboard to determine if the issue is hardware-related.
Replace the Keyboard:
- For persistent issues, replace the internal keyboard through an HP service center.
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