Description:
You or the other person cannot hear each other during calls.
Possible Causes:
- Dirt in the microphone or speaker.
- Software bugs affecting call audio.
Solution:
Clean Microphone and Speaker:
- Use a soft brush or compressed air to clean the microphone and speaker openings.
Test Audio in Safe Mode:
- Boot into safe mode by holding the Power button > Long press Restart > Boot into Safe Mode. If audio works in safe mode, uninstall third-party apps affecting sound.
Enable Noise Cancellation:
- Go to Settings > Sound & Vibration > Noise Cancellation.
Reset App Preferences:
- Go to Settings > Apps > Reset App Preferences.
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